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Please reach out to us at support@southtcg.com if you cannot find an answer to your questions.
All items sold are sealed from the manufacturer, we do not allow any product that could be potentially tampered with to enter our inventory. When you shop with us you are guaranteed to get exactly what you are looking for!
Shipping Timeframes
We do our best to ship all orders within 1-2 business days. If there is a delay in shipping your order out, we will notify you as quickly as possible. We do not control postal networks and cannot be responsible for delays that may occur. Tracking information will be available to you as soon as it is available to us.
Shipping Costs
Orders over $100 - Shipping is free!
Orders under $100 - $7.95 flat fee
No sales tax for addresses outside of GA
Shipping Internationally
We no longer ship internationally and will only service customers with U.S.A. shipping addresses.
Carrier
We ship all orders via USPS.
Once an order is shipped and sent out, we cannot cancel it after processing, as we have shipped your order with the paid-for delivery method. Products opened on live streams are not eligible for cancellation once they are ripped.
We have a 30-day return policy, which means you have 30 days to request a return. However, refunds are only for sealed products. Once a product has been opened, a refund cannot be requested.
To start your return, email us at support@southtcg.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.